The National Environment Agency (NEA) has appointed Timbre Group as the managing agent for the Yishun Park hawker centre. Timbre Group’s proposal was selected following the evaluation of the five proposals received for NEA’s call for tender for the management of the hawker centre made in February 2017. The proposal by Timbre Group showed a strong emphasis on social objectives, had various productivity measures, and comprised innovative solutions to ensure the vibrancy of the hawker centre. Timbre Group was set up in 2005, and they have a wide experience in the local food and beverage industry.

NEA has been exploring various alternative management models for hawker centres by engaging socially-conscious operators as managing agents. The experience of these operators in food and beverage operations, as well as property and lease management, can help improve the operational efficiency of hawker centres. They can also help enhance the dining experience at hawker centres while ensuring good quality and affordable food. Socially-conscious operators may also be more flexible and better able to provide centre-specific solutions to address issues which vary from centre to centre.