Bringing its extensive travel retail experience to Changi, Lotte will eventually offer over 3,000 tax- and duty-free wines and spirits as it expands its product line-up progressively. Travellers can look forward to a wide variety of brands and products from special and limited-edition whiskies and cognacs, exclusive labels only found in Changi Airport, a dedicated collection of Asian spirits highlighting brands from Singapore and Korea, as well as alcohol-free options to cater to a growing demand for non-alcoholic beverages.

Renovation works for Lotte’s stores at Changi Airport will take place in phases, beginning in Terminals 1 and 3, once circuit breaker restrictions are lifted. Integrating elements of nature, inspired by Changi Airport’s iconic gardens, and featuring innovative in-store technologies, Lotte’s design concept for its stores will redefine the retail experience at Changi. Shoppers can look forward to unique concepts such as a specialised cognac brand boutique, immersive experience zones dedicated to whiskey, gin and wines, and a high-tech tasting bar, among others. 

With the gradual re-starting of activities post-circuit breaker restrictions in Singapore, Lotte will first retail on Changi Airport’s duty-free e-commerce platform, iShopChangi.com, before its physical stores open at a later stage. Singapore residents can shop selected Lotte’s products on iShopChangi without flying. 

The world’s second largest travel retailer in terms of sales turnover, Lotte has been awarded the liquor and tobacco concession for a six-year term that covers all 18 liquor & tobacco stores across Changi Airport’s four terminals, spanning more than 8,000 sqm of retail space.